FAQ & Site Info

Terms of Service

1. General
These Terms & Conditions govern the sale of products listed on our website or social media platforms.

We reserve the right to change or update these terms at any time without prior notice.

2. Products & Pricing
All product descriptions, images, and prices are displayed as accurately as possible.

Slight variations in color or design may occur due to the handmade nature of our shoes and juttis.

Prices are listed in USD and include/exclude taxes (modify based on your region).

3. Orders
Once an order is placed, you will receive a confirmation email.

Orders may not be canceled once they are processed. Please contact us immediately for any changes.

We reserve the right to refuse or cancel any order due to payment issues, stock unavailability, or suspicious activity.

4. Shipping & Delivery
We ship orders within 7 business days of confirmation.

Delivery times may vary based on your location and external shipping conditions.

We are not responsible for delays caused by courier services, weather, or customs.

5. Returns & Exchanges
Please refer to our Return Policy for detailed information on eligibility, timeframes, and procedures.

Returned items must be unused, in original packaging, and returned within [e.g., 14 days].

Sale items, customized orders, and worn products are not eligible for return.

6. Payments
We accept secure payments via [list accepted payment methods: Credit/Debit Cards, PayPal, etc.].

Your payment details are encrypted and protected.

7. Intellectual Property
All content on this website, including images, logos, designs, and text, is the property of [Your Store Name] and may not be used without permission.

8. Privacy
Your personal information is used only to process your order and improve your shopping experience.

We do not share your information with third parties without consent. See our Privacy Policy for more.